Dia regarding Encino, Ca () We enrolled in eHarmony and you can, within 2 hours, made a decision to cancel just like the I might receive other sites We well-known. I had the site and is actually educated to mention a keen 800- amount. I happened to be advised that given that We in the past got a free account (that we when you look at the good-faith experienced is actually closed) they will personal the membership basically desired however they do perhaps not reimburse my credit card on $251 for the you to-seasons membership. Y of Vancouver, Canada () We signed up with eHarmony set for a single-year-membership away from $250 (step 3 monthly payments out of $).
We finalized my account online and emailed a buyers characteristics rep. My June bank card report suggests that eHarmony enjoys energized me $ for an additional installment. I emailed the firm to try and handle this problem however, this new response I experienced right back was they’re not capable cancel my subscription and also the 3rd payment will be charged into the . The reimburse plan is extremely unclear and misleading. The customer services rep. Courtney out-of Venice, Ca () I think eharmony have not true adverts. In the 1st part of their email they enhance an alternative give regarding 3 months into the cost of 1.
Thus. Wayne away from Coconut Creek, Florida () I find the organization to get extremely misleading. They encourage great matches, nevertheless the of these which they sent myself have been anything but. We registered to use its totally free eight-go out demo. They did not work for me personally, therefore i made an effort to cancelled on the web however, We acquired an email stating I got to call throughout the business hours. Anyone I spoke to talked me personally regarding canceling of the giving me personally a unique 7 free days. I tried it once again and still wanted to terminate however, so it day the individual I spoke to help you really was rude and told you I experienced went past the seven days demonstration. She told you I am able to maybe not get a refund and you may told me personally to simply keep using the full time which i had currently reduced having.
30 days afterwards, I came across the assistance to get bad and not conference my demands, and so i chose to cancel the support
We shared with her which i was not trying to find along with their services however, she told you also crappy, you are not getting a refund. Miranda of Clarksville TN () I signed up for per year on eharmony becuase of one’s great “deal”. I became signed up for a week and made a decision to terminate my attributes (I experienced a narrow point requirements along with 6 days I had more than fifty fits, in my experience it had been also in love and there is actually not a chance to seriously browse because of all that easily). It turned out which i is 8 period https://brightwomen.net/es/mujer-salvadorena/ past the big date limitation and they will not reimburse some of the money. We told them that they’ll charges me for your week, not the season and additionally they didn’t agree to they.
Then again, as you comprehend, close to the base of the page, in the 2nd in order to history paragraph, it alter to three weeks on the price of step one Each Day
You will find tried numerous times to locate ahold of somebody and you will they continue advising me to establish a page, which i did and you may had an elementary means letter right back just how they could perhaps not assist me and that they were likely to manage to get thier money, (which expects problems within just letter in the modern day? You will find canceled my card and you can want to declaration one after fees just like the fraudulant. In the meantime I’m able to consistently inquire Louise Guerin (Customers Interactions Director) for a simple solution. Yveth out-of Lanham MD () Really upset, I siged right up to have a month demo, payed the newest subsription, their come a month while the, I’ve emailed eharmony, canceled new registration, they have not responded to myself, otherwise returned my mony. They won’t listing a phone number to customer service or offer an email address to keep an open comunication.